FAQS

QUESTIONS?


The MetaSprint Series is the ideal way to venture into multi-sport. We expect any newbie triathlete to have quite a few questions, and that is normal.

For general questions, check: First-timers’ guide page.

RACE REGISTRATION

You may register here.

Registration will be closed once the race reaches maximum capacity or see closing dates.

Individual race entries are non-transferable. Transfers made without the consent of the Race Organisers are subject to disqualification. Further, the Race Organisers reserve the right to exclude both parties from future events.

There are absolutely NO entries taken on race day.

No, as long as you are fit, healthy and capable of completing the event anyone can enter. All athletes over 12 years must be fully vaccinated against Covid-19 to race. Do read the Health Advice page and consider the PAR-Q questionnaire before you take part.

Individual race entries are non-transferable.Any person doing so may be subject to disqualification, at the discretion of the Race Organiser. The Organisers reserve the right to exclude both parties from future events.

The race will go ahead unless stated otherwise by the organisers.

No need to worry about cut-off times, no athlete has missed the cut-off time of any of the MetaSprint Series races so far.

PRE-RACE & RACE KIT COLLECTION

Your race pack will be available for collection on-site on race day at the Information tent.

Your race kit consists of:

  • 1x Swim cap 
  • 1x Security bracelet
  • 1x Race number bib (to be worn front during the run leg)
  • 1x Bike flag, to be attached on the tube
  • 1x Helmet sticker (to stick on the front of your helmet)
  • 1x Timing chip with strap. Wear it around your LEFT ankle.

Your timing strap will be available in your race pack on race day at the Information tent.

The race bib is required to be worn in front of your running apparel during the run leg, it is optional for the bike leg. You can secure the race bib with safety pins, these are provided on site during  race pack collection. Alternatively, for convenience, you can consider using a race belt to hold the race bib in place.

No, there will not be an in person race-briefing. All important race information will be sent in the Final Announcements email and will be available on the website. These will be available on race week. It is important and the responsibility of each participant to read these. For questions, send an email to customerservice@metasport.com.

Sections of the triathlon bike course are open to the public so you can practice before the event weekend. Please be careful and obey normal traffic rules.

No, headphones or similar devices are not allowed to be used at any time while racing, as stated in the rules and regulations.

Participants wearing such items during the race will be disqualified.

Running bare torso is NOT allowed during the bike and run course of the race.

Age category is determined by the participant’s age as on 31 December 2022.

A few days before closing of registration, all Sprint distance registered participants will receive an email prompting them to select a time slot, which will determine their start time on race day. If you are unable to choose a timeslot, the Race Director will allocate you an  available time slot. Discovery, Youth and Kids distance registered participants will have their time slot allocated by the Race Director. No action is needed on your end.

You can change your time slot until the participant list is published. After that no more changes are accepted. For enquiries, kindly email customerservice@metasport.com.

SWIM

The swim area at East Coast Park is more exposed to swells and currents, but is still considered quite calm. The water temperature will be approximately 28°C.

Yes. We understand that swimming in the open water can be a nervous time. You can use a regulation swim buoy that buckles around your waist during the race.

No, wetsuits are not allowed, however, you can make use of a swimskin.

Swimmers in difficulty should signal by raising an arm to the escorting boats/canoes for assistance. If an athlete is evacuated from the swim course they will be checked by the medical team. If deemed medically fit, the athlete may continue with the rest of the race. Do note however, they will receive a DNF for not completing the full swim course.

We expect good water conditions and no jellyfish. In case you do get stung, be assured that the medical team is ready to help.

There is no 100% remedy to getting stung. Covering your skin with lycra swim wear or using protective lotion (e.g. Safe Sea lotion) reduces the chance of jellyfish stings.

BIKE

You do need a bike to participate in the Duathlon and Triathlon. More details about bike rental here.

Tandem, mono-wheel, fixed-gear, recumbent, and motorised bikes are not allowed.

For kids’ bikes, having a kiddie stabiliser on the bike is not allowed.

It is the athlete’s responsibility to make sure that the bike is road worthy before the race, and in good working condition.

Yes, you can have aerobars on your bike.

Yes, you can use your TT bike.

No, drafting is not allowed. MetaSprint Series is a non-drafting race, so you must keep a 5m-distance from the bike in front of you. For more information, please see here

Only participants wearing the security bracelet are allowed to enter the transition area. The athletes in the Kids distance races receive a “Parent Bracelet” in their race kit, so one parent can enter the transition area to help them set up their transition. However during the race parents must leave the area.

The athletes of any parent or guardian, who are found to violate the rules or the direction given by the race organiser, may be penalised or disqualified.

Yes.

No. You must push it to the mount line to start your cycle leg, and push it from the dismount line back to your rack.

Yes, helmets are compulsory.

No, you do not need to wear your race bib during the bike leg. But your bike flag must be attached to your seat post, and your helmet sticker placed on the front of your helmet.

RUN

No, you must count your own laps. However, the timing team / lap counters will check if everyone has completed the required number of laps after the race.

No, pacers are not allowed. Athletes with pacers may be penalised or disqualified.

Yes, there is water available on the run course.

AFTER THE RACE

You may dispose of your timing strap in the bin after the race, or take it home as a souvenir!

Due to the safe distancing regulations there will be no awards ceremony. Winners will be contacted after the race with collection details when trophies are available.

Yes, everyone will receive a medal unless you have “opted-out” of receiving a finisher souvenir during the race registration process.

Every relay team member will receive one medal each.

Yes, event merchandise is available for purchase when registration is open. Items are produced to order and will be delivered 4 weeks after placing the order. We will email you with details of when your item will be ready for collection. For questions, please email customerservice@metasport.com

Live results are available on the website immediately post-event. Official times will be posted on the Race Results page within 48 hours.

Yes, you can click the live results link on the event website to see your finish time and splits. It will be updated throughout the race as athletes cross the finish line.

Protests must be made within one-hour of your race finish. Please approach the Information desk or contact us. For complaints or suggestions please also use the link above.

DOR LICENSE

There is a certain amount of risk involved for participants of multisport and endurance sports races. As such, it is mandatory for all participants at TAS sanctioned races to purchase a DOR License, which will provide you with Basic Personal Accident Insurance Coverage.

Insurance Coverage includes (but not limited to):

  • Accidental Death: $10,000
  • Accidental Disablement: $10,000
  • Medical expenses reimbursement: $500

Should you wish to make a claim, you should email contact@triathlonsingapore.org within 30 days of race day. Do keep all medical receipts and records for submission.

Participants who are current TAS Individual members are exempted from paying DOR License fee, as you will already be provided with the Insurance Coverage through your membership.

 On this page we try to answer all your event specific questions. If you have any other questions that have not been addressed here, please send us an email.

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