The MetaSprint Series is the ideal way to venture into multi-sport. We expect any newbie triathlete to have quite a few questions, and that is normal.
For general questions, check: First-timers’ guide page.
RACE REGISTRATION
Where do I register?
You may register here.
When is the entry deadline?
Registration will be closed once the race reaches maximum capacity or see closing dates.
I am unable to race. Can I get a refund?
Individual race entries are non-transferable. Transfers made without the consent of the Race Organisers are subject to disqualification. Further, the Race Organisers reserve the right to exclude both parties from future events.
Can I enter on race morning?
There are absolutely NO entries taken on race day.
Do I have to qualify to enter the event?
No, as long as you are fit, healthy and capable of completing the event anyone can enter. All athletes over 12 years must be fully vaccinated against Covid-19 to race. Do read the Health Advice page and consider the PAR-Q questionnaire before you take part.
Can I transfer my entry to another athlete if I choose not to race?
Individual race entries are non-transferable.Any person doing so may be subject to disqualification, at the discretion of the Race Organiser. The Organisers reserve the right to exclude both parties from future events.
What if it rains or there is inclement weather on race morning?
The race will go ahead unless stated otherwise by the organisers.
What are the cut-off times on the course?
No need to worry about cut-off times, no athlete has missed the cut-off time of any of the MetaSprint Series races so far.
PRE-RACE & RACE KIT COLLECTION
How do I collect my race pack?
Your race pack will be available for collection on-site on race day at the Information tent.
What is in my race pack?
Your race kit consists of:
Where do I get my timing strap?
Your timing strap will be available in your race pack on race day at the Information tent.
Where do I pin my race number?
The race bib is required to be worn in front of your running apparel during the run leg, it is optional for the bike leg. You can secure the race bib with safety pins, these are provided on site during race pack collection. Alternatively, for convenience, you can consider using a race belt to hold the race bib in place.
Will there be a race briefing?
No, there will not be an in person race-briefing. All important race information will be sent in the Final Announcements email and will be available on the website. These will be available on race week. It is important and the responsibility of each participant to read these. For questions, send an email to customerservice@metasport.com.
Can I practice on the bike course prior to the event?
Sections of the triathlon bike course are open to the public so you can practice before the event weekend. Please be careful and obey normal traffic rules.
Can I race with headphones or earbuds?
No, headphones or similar devices are not allowed to be used at any time while racing, as stated in the rules and regulations.
Participants wearing such items during the race will be disqualified.
Can I run with a bare torso?
Running bare torso is NOT allowed during the bike and run course of the race.
What are the age restrictions?
Age category is determined by the participant’s age as on 31 December 2022.
How will I know my start time?
A few days before closing of registration, all Sprint distance registered participants will receive an email prompting them to select a time slot, which will determine their start time on race day. If you are unable to choose a timeslot, the Race Director will allocate you an available time slot. Discovery, Youth and Kids distance registered participants will have their time slot allocated by the Race Director. No action is needed on your end.
Can I change my time slot?
You can change your time slot until the participant list is published. After that no more changes are accepted. For enquiries, kindly email customerservice@metasport.com.
SWIM
What are the water conditions like?
The swim area at East Coast Park is more exposed to swells and currents, but is still considered quite calm. The water temperature will be approximately 28°C.
I’m a bit nervous about the swim, can I use a swim buoy?
Yes. We understand that swimming in the open water can be a nervous time. You can use a regulation swim buoy that buckles around your waist during the race.
Are wetsuits permitted?
No, wetsuits are not allowed, however, you can make use of a swimskin.
What should I do if I need assistance during the swim leg?
Swimmers in difficulty should signal by raising an arm to the escorting boats/canoes for assistance. If an athlete is evacuated from the swim course they will be checked by the medical team. If deemed medically fit, the athlete may continue with the rest of the race. Do note however, they will receive a DNF for not completing the full swim course.
Are there any jellyfish in the water?
We expect good water conditions and no jellyfish. In case you do get stung, be assured that the medical team is ready to help.
What can I do to prevent jellyfish stings?
There is no 100% remedy to getting stung. Covering your skin with lycra swim wear or using protective lotion (e.g. Safe Sea lotion) reduces the chance of jellyfish stings.
BIKE
I don’t have a bike. Can I still participate?
You do need a bike to participate in the Duathlon and Triathlon. More details about bike rental here.
Are there any restrictions on the type of bike?
Tandem, mono-wheel, fixed-gear, recumbent, and motorised bikes are not allowed.
For kids’ bikes, having a kiddie stabiliser on the bike is not allowed.
It is the athlete’s responsibility to make sure that the bike is road worthy before the race, and in good working condition.
Are aerobars allowed?
Yes, you can have aerobars on your bike.
Can I use my TT bike?
Yes, you can use your TT bike.
Is drafting allowed?
No, drafting is not allowed. MetaSprint Series is a non-drafting race, so you must keep a 5m-distance from the bike in front of you. For more information, please see here
Who can enter the transition area?
Only participants wearing the security bracelet are allowed to enter the transition area. The athletes in the Kids distance races receive a “Parent Bracelet” in their race kit, so one parent can enter the transition area to help them set up their transition. However during the race parents must leave the area.
The athletes of any parent or guardian, who are found to violate the rules or the direction given by the race organiser, may be penalised or disqualified.
Am I allowed to run in the transition area?
Yes.
Am I allowed to ride my bike in the transition area?
No. You must push it to the mount line to start your cycle leg, and push it from the dismount line back to your rack.
Do I need to wear a helmet during the bike leg?
Yes, helmets are compulsory.
Do I need to wear a race bib during the bike leg?
No, you do not need to wear your race bib during the bike leg. But your bike flag must be attached to your seat post, and your helmet sticker placed on the front of your helmet.
RUN
Does someone keep track of the number of laps I do?
No, you must count your own laps. However, the timing team / lap counters will check if everyone has completed the required number of laps after the race.
Are pacers allowed?
No, pacers are not allowed. Athletes with pacers may be penalised or disqualified.
Is there a water station on the course?
Yes, there is water available on the run course.
AFTER THE RACE
What do I do with my timing chip when the race is over?
You may dispose of your timing strap in the bin after the race, or take it home as a souvenir!
Where and when is the awards ceremony?
Due to the safe distancing regulations there will be no awards ceremony. Winners will be contacted after the race with collection details when trophies are available.
Do I receive a medal?
Yes, everyone will receive a medal unless you have “opted-out” of receiving a finisher souvenir during the race registration process.
Every relay team member will receive one medal each.
Is there merchandise for sale?
Yes, event merchandise is available for purchase when registration is open. Items are produced to order and will be delivered 4 weeks after placing the order. We will email you with details of when your item will be ready for collection. For questions, please email customerservice@metasport.com
Where can I find my results?
Live results are available on the website immediately post-event. Official times will be posted on the Race Results page within 48 hours.
Can I see my race result as soon as I finish my race?
Yes, you can click the live results link on the event website to see your finish time and splits. It will be updated throughout the race as athletes cross the finish line.
I have a protest/complaint/suggestion, what should I do?
Protests must be made within one-hour of your race finish. Please approach the Information desk or contact us. For complaints or suggestions please also use the link above.
DOR LICENSE
Day of Race license (DOR)
There is a certain amount of risk involved for participants of multisport and endurance sports races. As such, it is mandatory for all participants at TAS sanctioned races to purchase a DOR License, which will provide you with Basic Personal Accident Insurance Coverage.
Insurance Coverage includes (but not limited to):
Should you wish to make a claim, you should email contact@triathlonsingapore.org within 30 days of race day. Do keep all medical receipts and records for submission.
Participants who are current TAS Individual members are exempted from paying DOR License fee, as you will already be provided with the Insurance Coverage through your membership.
On this page we try to answer all your event specific questions. If you have any other questions that have not been addressed here, please send us an email.
