FAQS
The MetaSprint Series is the ideal way to venture into multi-sport: aquathlon, duathlon and triathlon.
We expect any newbie triathlete to have quite a few questions, and that is normal.
If you have general questions about how to prepare for and fantastically finish your race, go to the training tips page.
On this page we try to answer all your event specific questions.
If you have any other questions that have not been addressed here, please send us an email or call us.
REGISTERING FOR THE RACE
Where do I register?
Register now through our website.
I am unable to race due to illness/injury. Can I get a refund?
Once the registration form has been processed, there will be no fee refund for the participants who, for whatever reason, eventually do not take part.
Do I have to qualify to enter the event?
No, as long as you are fit, healthy and capable of completing the event anyone can enter. Do read the Health Advise page and fill out the PAR-Q questionnaire before you take part.
When is the entry deadline?
Registration will be closed once the race reaches maximum capacity or see closing dates
Can I transfer my entry to another athlete if I choose not to race?
Individual race entries are non-transferable. Any person doing so will be held responsible in case of an accident arising from or provoked by the other person during the race. The Organisers reserve the right to exclude both parties from future events.
Can I enter on race morning?
There are absolutely NO entries taken on race day!
PRE RACE / RACE KIT COLLECTION
Is race kit collection compulsory? What do I need to bring with me to the race kit collection?
Yes. All participants have to bring a registration confirmation and photo ID (e.g. passport or driver’s license) to collect their race kit and goodie bag.
Do I need to collect my race kit in person or can I send somebody to collect it on my behalf?
If you are unable to collect the race kit in person , you may appoint a representative. Check out the race kit collection page for more information on what documents your representative should bring to collect your race kit.
Will there be a race briefing?
A race briefing will be available on the event website at least one week before the race. A copy will be sent to you by email. Read it carefully!
Where do I get my official MetaSpint Series T-Shirt?
You will receive your t-shirt at race kit collection
Where do I get my timing chip?
The timing chip is included in your race kit.
Where do I pin my race number?
You have to wear your race number on the back of your shirt during the cycle section and on the front of your shirt during the run section.
Where do I pick up my race number if I don’t have one?
You can pick up your race number at the race kit collection.
Can I practice on the cycle course prior to the event?
Yes, however, once the event is underway only participants are allowed on the race course. If you want to practice on the course, you can do so before the event weekend.
Can I race with an MP3 or other music player?
At no time during the competition are headphones permitted, as stated in the rules and regulation.
Participants wearing such items will be disqualified.
What are the age restrictions?
Age restrictions are stated in the rules and regulation page under the Race Entry section
What is in my race kit?
Your race kit consists of:
- 1x Swim Cap (Aquathlon & Triathlon)
- 1x Safety Wrist Bracelet
- 2x Race Bib (to be worn on the back during the bike leg and on the front during the run leg.
- Aquathlon:1x Race Bib)
- 1x Bike Flag (Duathlon & Triathlon)
- 1x Helmet Sticker (Duathlon & Triathlon) to stick on the front of your helmet
- 1x Timing Strap. Wear it around your ankle.
SWIM
When do I start?
The race will have mutiple race starts to make the start less busy. The wave starts will be based on race category. Start times will be announced closer to date. For more information go to the event schedule page.
What is the water condition like?
We have selected swim areas that are sheltered from big sea currents and waves. The water temperature will be approx. 28°C.
What are the considerations for a swimmer who gets in trouble during the event?
Swimmers in difficulty shall signal by raising an arm to the escorting boats/canoes for assistance. Once assistance is rendered, the competitor must retire from the competition.
I’m a bit nervous about the swim, can I wear a floatie?
We understand that swimming in the ocean can be a nervous time for first-timers. You can purchase a regulation swim buoy that attaches to your waist from the Information Desk on race morning and use this during the race. The cost is $10 and it is re-usable. You will start with the Friendly Wave.
Are wetsuits permitted?
No, wetsuits are not allowed.
Are there any jelly fish in the swim?
We expect good water conditions and no jelly fish. In case you do get stung, be assured that the medical team is prepared to treat any kind of jelly fish stings.
What can I do to prevent jelly fish stings?
There is no 100% remedy to getting stung. Covering your skin with lycra swim wear or using protective lotion (e.g. Safe Sea lotion) reduces the chance of jelly fish stings.
BIKE
I’ve forgotten my bike helmet; can you provide me with one?
No. You are not allowed to take part in the bike phase of the Duathlon and Triathlon without a helmet.
I don’t have a bike. Can I still participate?
If you don’t have a bike on race day, you will not be able to race in the duathlon and triathlon. Click here For details about renting a bicycle.
Who can enter the transition area?
Only participants wearing the safety bracelet are allowed to enter the transition area. The youngest athletes in the Kids distance races receive a “Parent Wrist Bracelet” in their race kit, so one parent can enter the transition area to help them set up their transition. However during the race parents must leave the transition area.
What if I do not dismount before entering cycle transition?
You will face a time penalty or disqualification.
When should I be checking in my bike before the race?
The transition area opens 1hour before race start.
Am I allowed to cycle in the transition area?
No. In the transition area you have to push your bike.
Am I allowed to run in the transition area?
Yes.
Do you have any tools that I can borrow?
No, but head over to our onsite bike mechanics and they will be able to assist.
Is the event run on closed roads?
The bike route is closed from traffic. Though please adhere to normal road rules.
Are there any restrictions on kid’s bikes?
Not really. Although we don’t allow kiddie stabiliser wheels or tandem, mono-wheel and recumbent bikes. Just ensure the bike is safe and suitable for the child and in a road worthy condition. Our mechanics will be able to help you out with any last minute problems you may have.
Are there any restrictions on adult’s bikes? Can I use my mountain bike?
We are pretty flexible so yes, you may use your mountain bike or most other bikes including mini-velo and Tyrell CSI bikes. We don’t allow tandem, mono-wheel and recumbent bikes. Just ensure your bike is road worthy condition. Our mechanics will be able to help you out with any last minute problems you may have.
What are the types of bikes allowed?
– road bikes
– tri bikes
– city bikes
– hybrid bikes
– mountain bikes
– foldable bikes
What are the types of bikes NOT allowed?
– tandems (unless para-athlete)
– reclining bikes
– fixed gear bikes
– unicycles
RUN
Does someone keep track of the number of laps I do?
No, you must count your own laps. However, the timing team / lap counters will check if everyone has completed the required number of laps after the race.
What are the cut-off times on the course?
Cut-off times will be announced in the race briefing one week before the event. Any cut-off times will be very generous. No athlete has missed the cut-off time of any of the MetaSprint Series races so far.
AFTER THE RACE
What do I do with my timing chip when the race is over?
The chip will be removed by our volunteers once you cross the finish line. If you have retired yourself from the race, make sure to bring your timing chip back to the information counter on race site.
What if I accidentally take my timing chip home with me?
Please email for further instructions. Ensure that you return your timing chip to the Organiser within 1 week after the event date. A charge of S$40 applies for any timing chip that has not been returned by that date.
Where and when are the awards ceremony?
The awards ceremony takes place at the finish area directly after the race.
Do I receive a medal?
Yes, all finishers receive a medal at the finish line.
Where can I find my results?
Official times will be posted at the Race Results page within 48 hours.
I have a protest/complaint/suggestion.
Please proceed to the information booth within one hour after the race.