MetaSprint Series 2024 Frequently Asked Questions (FAQ).
The MetaSprint Series is the ideal way to venture into multi-sport. We expect any newbie triathlete to have quite a few questions, and that is normal.
For general questions, check: First-timers’ Guide.
RACE REGISTRATION
Where do I register?
You may register here.
What are the age restrictions?
Age category is determined by the participant’s age as of 31 December 2024. You can view the race categories here
When is the entry deadline?
Registration will be closed once the race reaches maximum capacity or see closing dates.
I am unable to race. Can I get a refund?
No, entries are strictly non-refundable once confirmed. Please see our race policy here.
Can I sign-up on race morning?
There are absolutely NO onsite registrations taken on race day.
Do I have to qualify to enter the event?
No. Anyone can enter as long as you are fit, healthy and capable of completing the event. Do read the Health Advice page and consider the PAR-Q questionnaire before you take part.
Can I transfer my entry to another athlete if I choose not to race?
Individual race entries are non-transferable. Any person doing so may be subject to disqualification, at the discretion of the Race Organiser. The Organisers reserve the right to exclude both parties from future events.
What if it rains or there is inclement weather on race morning?
In the event of light to moderate rain, and the absence of any lightning, the race will continue as planned. If there is lightning in the area, and with safety as our first consideration, the race may be modified accordingly. The Race Director will make the call on how to proceed.
What are the cut-off times on the course?
No need to worry about cut-off times, no athlete has missed the cut-off time of any of the MetaSprint Series races so far.
PRE-RACE & RACE KIT COLLECTION
How do I collect my race pack?
Your race pack will be available for collection on-site on race day at the Race Kit Collection Tent.
What is in my race pack?
Your race kit consists of:
1. Aquathlon:
Additional for kids participant:
2. Duathlon:
Additional for kids participant:
3. Triathlon:
Additional for kids participant:
Where do I get my timing chip?
Your timing chip will be included in your race pack.
Where do I pin my race number?
You will receive your race bib together with your race kit. You are required to wear your race bib during the run segment in the Aquathlon, Duathlon and Triathlon. It is not necessary in the bike leg. Should you choose to wear your race bib in the bike segment, it must be always worn at the back with your race numbers legible.
You can secure your race bib with a safety pin, in front of your run clothes. We will have safety pins on site. Alternatively, you can use a race belt to hold the race bib in place.
Will there be a pre-race briefing?
There will be no pre-race briefing. All important information will be sent in the Final Announcement email and will be available online, on race week. It is important that each participant read this thoroughly.
Can I practice on the bike course prior to the event?
A section of Republic Avenue can be cycled on.
The Nicolll Highway section of the “Duathon” course that cannot be ridden on. It’s not suggested to ride on Nicoll Highway.
What should I wear?
Participants can wear any type of swimsuit during the swim. Men are allowed to swim bare torso.
For the bike and run leg, any type of clothing is allowed.
Strictly, no bare torso when running or cycling, anyone reprimanded can be penalized up to disqualification from the race.
Alternatively, you can invest in a Triathlon suit, you can wear this during the swim, bike and run.
What do I need to race?
For the swim:
For the bike:
For the run:
EVENT SCHEDULE, WAVE START TIME & RACE DAY QUESTIONS
Where can I find the event schedule?
As we approach race day, an indicative wave start schedule will be made available on the RACE INFO tab of the MetaSprint Series website.
How will I know my start time?
Start times will be allocated according to race and age category.
You may check the Schedule for each race on the RACE INFO tab of the MetaSprint Series website for details. This information will only be available closer to race day.
Discovery, Youth and Kids: How will I know my start time?
Discovery, Youth and Kids distance registered participants will have their time slot allocated by the Race Director. No action is needed on your end. This information will only be available closer to race day.
Where can I leave my things?
We offer a Bag Deposit service for you to securely store your belongings during the race. This service is supervised by one of our dedicated volunteers and is conveniently located near the race area. We recommend bringing only the essentials you’ll need on race day.
Where should I store the items required for both the Bike and Run segments?
There is a transition area for participants. Participants are designated a specific spot where they can set up their bike and run items before the start of the race.
After the swim, participants will go through transition area to change to their bike gear and pick up their bike to take to the bike start.
After the bike, participants will go back to the transition area to rack their bike and put on their running gear (if applicable) and continue on the run.
Please remember to retrieve all your belongings from the transition area after the race.
Who can enter the transition area?
Only participants wearing the security bracelet are allowed to enter the transition area.
For the kid’s competition, participants are provided a “Parent Bracelet” in their race kit. This is for one parent/guardian to wear so they can enter the transition area to assist the athlete in setting up their transition at the start of the race. Once done, the parent must leave the transition area.
Please note that help or assistance of any sort extended to the athlete during the race is not allowed. The athletes of any parent or guardian, who are found to violate this rule or the direction given by the race organiser, may be penalised or disqualified.
Am I allowed to ride my bike in the transition area?
No, riding bikes in the transition area is not allowed. You must push your bike through transition going to the mount line to start your cycle leg and push it from the dismount line back to your rack.
Am I allowed to run in the transition area?
Yes, running in the transition area is allowed.
Do I need to wear a helmet during the bike leg?
Yes, helmets are compulsory. Athletes are required to wear helmets when riding their bike.
Do I need to wear a race bib during the bike leg?
No, you do not need to wear your race bib during the bike leg. But your bike flag must be attached to your seat post, and your helmet sticker placed on the front of your helmet.
Can I race with headphones or earbuds?
Athletes are prohibited from using headphones/earphones or any other similar device while racing, including cell phones, and will be disqualified for violating the rule.
SWIM
What are the water conditions like?
The swim area for the Aquathlon is in Sentosa, which offers a perfect environment with its calm waters and scenic landscape.
The Triathlon swim will be at the East Coast Park, the area is more exposed to swells and currents, but is still considered quite calm.
The water temperature will be approximately 28°C and easy to navigate, just follow the guide rope!
I’m a bit nervous about the swim, can I use a swim buoy?
Yes. We understand that swimming in the open water can be a nervous time. You can use a regulation swim buoy that buckles around your waist during the race.
Are wetsuits permitted?
No, wetsuits are not allowed, however, you can make use of a swimskin.
What should I do if I need assistance during the swim leg?
Swimmers in difficulty should signal by raising an arm to the escorting boat/kayak/stand-up paddle for assistance. If an athlete is evacuated from the swim course, they will be checked by the medical team. If deemed medically fit, the athlete may continue with the rest of the race.
Do note however, they will receive a DNF for not completing the full swim course.
Holding to the guide rope is acceptable but using it to pull yourself through the course can result in a disqualification from the race.
Are there any jellyfish in the water?
We expect good water conditions and no jellyfish. In case you do get stung, be assured that the medical team is ready to help.
What can I do to prevent jellyfish stings?
There is no 100% remedy to getting stung. Covering your skin with lycra swim wear or using protective lotion (e.g. Safe Sea lotion) reduces the chance of jellyfish stings.
BIKE
I don’t have a bike. Can I still participate?
Participants must arrange their own bikes for the Duathlon and Triathlon. You can rent a bike from any bike shop for use on race day. Alternatively, once we announce our bike rental partner, you can also rent from them. It is crucial to ensure that your bike is in good condition.
Are there any restrictions on the type of bike?
Yes tandem, mono-wheel, recumbent, and motorised bikes are not allowed.
For kids’ bikes, having a kiddie stabiliser on the bike is not allowed.
It is the athlete’s responsibility to make sure that the bike is road worthy before the race, and in good working condition.
Are aerobars allowed?
Yes, you can have aerobars on your bike.
Can I use my TT bike?
Yes, you can use your TT bike.
Is drafting allowed?
No, drafting is not allowed. MetaSprint Series is a non-drafting race, so you must keep a 5m-distance from the bike in front of you.
RUN
Does someone keep track of the number of laps I do?
No, you must count your own laps. However, the timing team / lap counters will check if everyone has completed the required number of laps after the race.
Are pacers allowed?
No, pacers are strictly not allowed. Athletes, in any race distance, with pacers will be penalised or disqualified.
Is there a water station on the course?
Yes, we have a water station on the run course.
Can I run bare torso?
No bare torso is allowed at any time.
Can I run barefoot?
Barefoot running is not allowed, shoes must be worn at all times during the run leg.
Do I need to wear my race bib during the run?
Runners must wear their race numbers clearly visible at the front of their apparel at all times.
Can I run with headphones or similar devices?
No, using headphones or similar devices is not allowed at any time.
AFTER THE RACE
What do I do with my timing chip when the race is over?
The timing chips are disposable, you have the option to either dispose of the timing strap in the provided bin after the race or keep it as a souvenir to take home!
Where and when is the awards ceremony?
Trophies will be presented at the conclusion of each race at the event venue.
Do I receive a medal?
Yes, everyone will receive a medal unless you have “opted-out” of receiving a finisher medal during the race registration process.
Each relay team member will receive one medal each.
Is there merchandise for sale?
Kindly watch out for our updates for any merchandise for sale.
Where can I find my results?
Live results are available on the website immediately post-event. Official times will be posted on the Race Results page within 48 hours after the event.
Can I see my race result as soon as I finish my race?
Yes, you can access your finish time and splits by clicking on the live results link on the event website. This information will be continuously updated as athletes cross the finish line during the race. For enquiries or questions please email customerservice@metasport.com.
I have a protest/complaint/suggestion.
Protests must be made within one-hour of your race finish. Please approach the Information tent or contact us. For complaints or suggestions please also use the link here.
DOR LICENSE
What is a Day of Race License (DOR)?
Day-of-Race (DOR) Membership and Personal Accident (PA) Insurance
It is mandatory for all participants to be holding on to a Triathlon Association of Singapore (TAS)’s license in order to race in sanctioned events. The license can either be in the form of a TAS Annual Membership, or a DOR Membership, and will provide you with an appropriate level of PA Insurance coverage for the race. DOR membership is included in the race fee of all MetaSprint Series participants.
Personal Accident Insurance coverage:
Pays benefit if bodily injury is caused solely and directly by ACCIDENTS ONLY resulting in:-
Ultimately, it is the participant’s responsibility to ensure they have their own additional insurance should they have their own preferred needs on coverage quantum.
Should a participant wishes to make a claim, they should contact TAS within 30 days from race day at: contact@triathlonsingapore.org
Please provide:
a) Medical bills, medical certificates and medical memo / medical report from the attending doctor stating the nature of injury if the insured person is treated as an outpatient.
b) Hospital final bill, medical certificates and inpatient discharge summary / medical report if the insured person is hospitalized.
For more info on TAS Annual Membership, please visit: https://www.triathlonsingapore.org
On this page we try to answer all your event specific questions. If you have any other questions that have not been addressed here, please send us an email.