The MetaSprint Series is the ideal way to venture into multi-sport. We expect any newbie triathlete to have quite a few questions, and that is normal.
For general questions, check: First-timers’ guide page.
RACE REGISTRATION
Where do I register?
You may register here.
What are the age restrictions?
Age category is determined by the participant’s age as of 31 December 2023.You can view the race categories here
When is the entry deadline?
Registration will be closed once the race reaches maximum capacity or see closing dates.
I am unable to race. Can I get a refund?
No, entries are not refundable once confirmed. Please see our entry policy here.
Can I enter on race morning?
There are absolutely NO entries taken on race day.
Do I have to qualify to enter the event?
No, as long as you are fit, healthy and capable of completing the event anyone can enter. All athletes over 12 years must be fully vaccinated against Covid-19 to race. Do read the Health Advice page and consider the PAR-Q questionnaire before you take part.
Can I transfer my entry to another athlete if I choose not to race?
Individual race entries are non-transferable. Any person doing so may be subject to disqualification, at the discretion of the Race Organiser. The Organisers reserve the right to exclude both parties from future events.
What if it rains or there is inclement weather on race morning?
In the event of light to moderate rain, and the absence of any lightning, the race will continue as planned. If there is lightning in the area, and with safety as our first consideration, the race may be modified accordingly. The Race Director will make the call on how to proceed.
What are the cut-off times on the course?
No need to worry about cut-off times, no athlete has missed the cut-off time of any of the MetaSprint Series races so far.
PRE-RACE & RACE KIT COLLECTION
How do I collect my race pack?
Your race pack will be available for collection on-site on race day at the Information tent.
What is in my race pack?
Your race kit consists of:
1. Aquathlon:
2. Duathlon:
3. Triathlon:
To learn where to place all of your race kit items click here.
Where do I get my timing chip?
Your timing chip will be available in your race pack on race day at the Information tent.
Where do I pin my race number?
You will receive your race bib together with your race kit. You are required to wear your race bib during the run segment in the Aquathlon, Duathlon and Triathlon. It is not necessary in the bike leg, should you choose to wear your race bib in the bike segment, it must be always worn at the back with your race numbers legible.
You can secure your race bib with a safety pin, in front of your run clothes. We will have safety pins on site. Alternatively, you can use a race bet to hold the race bib in place.
Will there be a race briefing?
There will be no pre-race briefing. All important information will be sent in the Final Announcement email and will be available online, on race week. It is important that each participant must read this.
Can I practice on the bike course prior to the event?
A section of Republic Avenue can be cycled on. It’s not suggested to ride on Nicoll Hwy.
What should I wear?
Participants can wear any type of swimsuit during the swim. Men are allowed to swim bare torso.
For the bike and run leg, any type of clothing is allowed.
Strictly, no bare torso when running or cycling, anyone reprimanded can be penalized up to disqualification from the race.
Alternatively, you can invest in a Triathlon suit, you can wear this during the swim, bike and run.
What do I need to race?
For the swim:
For the bike:
For the run:
EVENT SCHEDULE, WAVE START TIME & RACE DAY QUESTIONS
Where can I find the event schedule?
As we go near race day, an indicative wave start schedule will be shown on the INFO tab of the MetaSprint Series website.
How will I know my start time?
A few days before closing of registration, all Sprint distance registered participants will receive an email prompting them to select a time slot, which will determine their start time on race day.
If you were unable to choose a time slot, the Race Director will allocate your time slot.
Discovery, Youth and Kids
Discovery, Youth and Kids distance registered participants will have their time slot allocated by the Race Director. No action is needed on your end.
Can I change my time slot?
Yes, when we send out the notification to the Sprint distance participants, as long as registration is open and there is availability for the new timing, you will be able to change your time slot.
You will need to access your registration through the registration page, using your email and booking reference number.
Please note that once the Participant’s list is published, any changes made after will not show on this list. Once registration is closed, changes are no longer allowed.
Where can I leave my things?
A bag drop provided to store your items while you race. It is manned by one of our volunteers, and it will be in the vicinity of the race area. To be on the safe side, it is best to only bring what is needed on race day.
Where do I put the items, I will need for the Bike and Run leg?
There is a transition area for participants. Participants are designated a specific spot where they can set up their bike and run items before the start of the race.
After the swim, participants will go through transition area to change to their bike gear and pick up their bike to take to the bike start.
After the bike, participants will go back to the transition area to rack their bike and put on their running gear (if applicable) and continue on the run.
Please make sure to collect your items in the transition area after the race.
Who can enter the transition area?
Only participants wearing the security bracelet are allowed to enter the transition area.
For the kid’s competition, participants are provided a “Parent Bracelet” in their race kit. This is for one parent/guardian to wear so they can enter the transition area to assist the athlete in setting up their transition at the start of the race. Once done, the parent must leave the transition area.
Please note that help or assistance of any sort extended to the athlete during the race is not allowed. The athletes of any parent or guardian, who are found to violate this rule or the direction given by the race organiser, may be penalised or disqualified.
Am I allowed to ride my bike in the transition area?
No, riding bikes in the transition area is not allowed. You must push your bike through transition going to the mount line to start your cycle leg and push it from the dismount line back to your rack.
Am I allowed to run in the transition area?
Yes, running in the transition area is allowed.
Do I need to wear a helmet during the bike leg?
Yes, helmets are compulsory. Athletes are required to wear helmets when riding their bike.
Do I need to wear a race bib during the bike leg?
No, you do not need to wear your race bib during the bike leg. But your bike flag must be attached to your seat post, and your helmet sticker placed on the front of your helmet.
Can I race with headphones or earbuds?
No, headphones or similar devices are not allowed to be used at any time while racing, this is as per rules and regulations. Participants wearing such items during the race will be disqualified.
SWIM
What are the water conditions like?
The swim area for the Aquathlon is in Sentosa, which is offers a perfect environment with its calm waters and scenic landscape.
The Triathlon swim will be at the East Coast Park, the area is more exposed to swells and currents, but is still considered quite calm.
The water temperature will be approximately 28°C and easy to navigate, just follow the guide rope!
I’m a bit nervous about the swim, can I use a swim buoy?
Yes. We understand that swimming in the open water can be a nervous time. You can use a regulation swim buoy that buckles around your waist during the race.
Are wetsuits permitted?
No, wetsuits are not allowed, however, you can make use of a swimskin.
What should I do if I need assistance during the swim leg?
Swimmers in difficulty should signal by raising an arm to the escorting boat/kayak/stand-up paddle for assistance. If an athlete is evacuated from the swim course, they will be checked by the medical team. If deemed medically fit, the athlete may continue with the rest of the race.
Do note however, they will receive a DNF for not completing the full swim course.
Holding to the guide rope is acceptable but using it to pull yourself through the course can result to a disqualification from the race.
Are there any jellyfish in the water?
We expect good water conditions and no jellyfish. In case you do get stung, be assured that the medical team is ready to help.
What can I do to prevent jellyfish stings?
There is no 100% remedy to getting stung. Covering your skin with lycra swim wear or using protective lotion (e.g. Safe Sea lotion) reduces the chance of jellyfish stings.
BIKE
I don’t have a bike. Can I still participate?
Participants are required to secure their own bike to participate in the Duathlon and Triathlon. You can rent from any shops for your bike to use on race day. Alternatively, when we post our bike rental partner, you can also rent from them. The most important thing is that you need to make sure that the bike is in good condition.
Are there any restrictions on the type of bike?
Yes tandem, mono-wheel, fixed-gear, recumbent, and motorised bikes are not allowed.
For kids’ bikes, having a kiddie stabiliser on the bike is not allowed.
It is the athlete’s responsibility to make sure that the bike is road worthy before the race, and in good working condition.
Are aerobars allowed?
Yes, you can have aerobars on your bike.
Can I use my TT bike?
Yes, you can use your TT bike.
Is drafting allowed?
No, drafting is not allowed. MetaSprint Series is a non-drafting race, so you must keep a 5m-distance from the bike in front of you.
RUN
Does someone keep track of the number of laps I do?
No, you must count your own laps. However, the timing team / lap counters will check if everyone has completed the required number of laps after the race.
Are pacers allowed?
No, pacers are strictly not allowed. Athletes, in any race distance, with pacers may be penalised or disqualified.
Is there a water station on the course?
Yes, we have a water station on the run course.
Can I run bare torso?
No bare torso is allowed at any time.
Can I run barefoot?
Barefoot running is not allowed, shoes must be worn at all times during the run leg.
Do I need to wear my race bib during the run?
Runners must wear their race numbers clearly visible at the front of their apparel at all times.
Can I run with headphones or similar devices?
No, wearing of headphones or similar device is not allowed at any time.
AFTER THE RACE
What do I do with my timing chip when the race is over?
For disposable timing chips, you may dispose of your timing strap in the bin after the race or take it home as a souvenir!
Where and when is the awards ceremony?
Due to the safe distancing regulations there will be no awards ceremony. Winners will be contacted after the race with collection details when trophies are available.
Do I receive a medal?
Yes, everyone will receive a medal unless you have “opted-out” of receiving a finisher souvenir during the race registration process.
Every relay team member will receive one medal each.
Is there merchandise for sale?
Kindly watch out for our updates for any merchandise for sale.
Where can I find my results?
Live results are available on the website immediately post-event. Official times will be posted on the Race Results page within 48 hours after the event.
Can I see my race result as soon as I finish my race?
Yes, you can click the live results link on the event website to see your finish time and splits. It will be updated throughout the race as athletes cross the finish line. For enquiries or questions please email customerservice@metasport.com.
I have a protest/complaint/suggestion.
Protests must be made within one-hour of your race finish. Please approach the Information tent or contact us. For complaints or suggestions please also use the link above.
DOR LICENSE
What is a Day of Race License (DOR)?
There is a certain amount of risk involved for participants of multisport and endurance sports races. As such, it is mandatory for all participants at TAS sanctioned races to purchase a DOR License, which will provide you with Basic Personal Accident Insurance Coverage.
Insurance Coverage includes (but not limited to):
● Accidental Death: $10,000
● Accidental Disablement: $10,000
● Medical expenses reimbursement: $500
Should you wish to make a claim, you should email contact@triathlonsingapore.org within 30 days of race day. Do keep all medical receipts and records for submission.
Participants who are current TAS Individual members are exempted from paying DOR License fee, as you will already be provided with the Insurance Coverage through your membership.
On this page we try to answer all your event specific questions. If you have any other questions that have not been addressed here, please send us an email.
VIRTUAL TRAINING
Why do I need to use the app?
The MyRaceGate app will provide an unique in-app audio messaging that guides you through the virtual training sessions.
Do I need to carry my smartphone?
Yes – you need it because the MyRaceGate app is the only way to login to the virtual training sessions.
How do I log into the app?
Open the MyRaceGate app and enter the email used for registration and the booking reference number received in the confirmation email. Resend your confirmation email here.
I haven’t received my email with app log-in details. What should I do?
You can resend your confirmation email here.
Can I turn the audio experience off?
No, plus coach Wille has plenty of running knowledge to share with you. It’s an experience you don’t want to miss!
On this page we try to answer all your event specific questions. If you have any other questions that have not been addressed here, please send us an email.
